[Studenttech.announce] another email update

[Linda Deneen]

ITSS staff discovered today that a disk has failed on our email  
storage device.  It is now apparent that this disk may have been  
failing slowly over the past week, explaining the slowness we have  
been seeing. Until today it was not clear that this was happening.   
Moreover, the redundancy built into the system did not work as expected.

We have a trouble ticket open with our vendor, and we hope to have a  
solution soon.  In the meantime, email will continue to be slow for  
two-thirds of our customers, but there is light at the end of the  
tunnel.

Thanks,
Linda
____________________________________________
Linda Deneen, Director
Information Technology Systems and Services
University of Minnesota Duluth
ldeneen at d.umn.edu
(218) 726-7588